My guest blogger today is Chris Churchill, Vice President of Document Management Solutions, Iron Mountain. Churchill oversees development and management of Iron Mountain’s Document Management Solutions business line, which includes Active File Solutions, Document Conversion and the Digital Records Center for Images. Previously, Chris held the position of Business Manager, Shredding; prior to joining Iron Mountain, Chris worked for Bear Stearns, where he provided investment banking services to Iron Mountain, including assisting with Iron Mountain’s initial public offering, capital raising and various acquisitions. Chris received his BA from Princeton University and earned an MBA from Harvard Business School. [Have you been to the new AIIM Electronic Records Community? -- check it out at ERMCommunity.com and rate your solution provider -- share what you know with the community.] 8 Things to Help Contain the Cost & Risk of Litigation1 — Get your (information) house in order. It’s no secret that companies of all sizes in all industries are creating and storing more documents, in more formats, than ever before, driven partly by regulatory and compliance pressures. Gaining control of your information is sound business practice. And knowing what you have (physical and digital) and where is it can be found is…

The Hyper-V team announced that in Hyper-V R2 SP1, they will be providing dynamic memory.  So, what is Dynamic Memory?  Is that just like “overcommit”?   [...]

Here are some recent posts I did on the AIIM E20 Community site in my role as one of the E20 bloggers… Why not register on the site right now? Enjoy… Lessons from Microsoft on internal social engagement Christian Finn from Microsoft (and he could also be a stunt double for Steve Ballmer) gave an interesting presentation at the Enterprise 2.0 Conference on how they scaled their internal podcasting… read more Andrew McAfee Keynote — 4 Key Enterprise 2.0 Tensions… I greatly enjoyed Andrew McAfee’s keynote at the Enterprise 2.0 Conference. During the keynote, he discussed 4 tensions that currently exist in the E2.0 space. Tension #1… read more “Social” behaviors and the 90-9-1 rule In 2006, Jakob Neilsen wrote in Alertbox about the 90-9-1 rule… “User participation often more or less follows a 90-9-1 rule: 90% of users are lurkers (i.e., read or observe, but don… read more

Client: “HELP! SharePoint is broken. Can you come to Chicago today and fix it?”
Concurrency: “Sure, can you tell me what is broken?”
Client: “Our users can’t [...]